This document contains the full terms and conditions governing the use of the cili88 platform by all users in Malaysia. By registering and using cili88's services, you are deemed to have read, understood, and agreed to all provisions contained in this document. Please read carefully before continuing to use the platform.
These Terms & Conditions constitute a binding agreement between you as the user and cili88 as the platform operator. If you do not agree with any part, please discontinue use of the platform and contact us at support@cili88.im for further assistance.
Six key things you need to know about the cili88 platform's terms of use before you start playing.
All players must be at least 18 years old to register and use the cili88 platform. Each user is permitted to hold only one account. Information provided during registration must be accurate and truthful — accounts found to contain false information may be suspended without prior notice.
Minimum deposit of RM10 via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or FPX (Maybank2u, CIMB Clicks). Withdrawals to e-wallets are processed within 3–10 minutes. cili88 reserves the right to request identity verification documents before approving withdrawals that exceed certain limits.
All cili88 bonuses and promotions are subject to rollover requirements stated separately on each offer. Bonuses cannot be withdrawn before rollover conditions are met. cili88 reserves the right to void any bonus claimed in a manner that does not comply with the promotion's terms.
You are solely responsible for maintaining the confidentiality of your cili88 account password. Do not share your login credentials with anyone. All activity carried out on your account is considered to have been performed by you. Report to cili88 immediately if you suspect any unauthorised access.
All game outcomes generated by the cili88 RNG (Random Number Generator) system are final. For Sports Betting, the odds displayed at the time a bet is confirmed are the odds that apply — even if the odds change after the bet has been placed.
Cili88 reserves the right to suspend or close the account of any user found to be in breach of these terms — including fraud, use of bots, money laundering, or any activity that could compromise the integrity of the platform or the experience of other players.
Welcome to cili88 — an online entertainment platform offering Live Casino games, slots, fish shooting, and Sports Betting for players in Malaysia. This Terms & Conditions document ("Terms") constitutes a legally binding agreement between you ("User" or "Member") and cili88 ("Platform", "We").
By accessing, registering for, or using any part of the cili88 platform — whether via web browser or mobile app — you confirm that you have read, understood, and agreed to be bound by all provisions of these Terms, including Privacy Policy and policy Responsible Gaming of ours, which is considered part of these Terms.
These Terms & Conditions take effect immediately upon completing the account registration process at cili88, or upon using any platform feature without registering. Continued use of the platform following any changes to these Terms constitutes acceptance of the latest updated version.
Cili88 operates under a recognised international licence and complies with the online gaming industry standards set by the relevant regulatory bodies. All games offered are valid under the licensing framework held by cili88. It is the user's responsibility to ensure that use of this platform is lawful under the laws of their jurisdiction of residence.
Important: If you do not agree with any part of these Terms, you are not permitted to use the cili88 platform. Please contact us at support@cili88.im if you have any questions about the Terms before registering.
To register and use the cili88 platform, you must meet all of the following eligibility requirements without exception:
Cili88 reserves the right to request proof of age and identity at any time. Failure to submit the required documents within the stipulated timeframe may result in account suspension until verification is complete. Registration by individuals who do not meet the minimum age requirement is strictly prohibited, and cili88 will take immediate action including account closure and forfeiture of any remaining balance.
Each individual is only permitted to hold one (1) active account on cili88 at any time. Duplicate or multiple accounts are a violation of these Terms and may result in the closure of all associated accounts, freezing of balances, and cancellation of all related bonuses or winnings.
You are solely responsible for:
cili88 will not be held liable for any losses arising from unauthorised access to your account resulting from your failure to keep your login credentials confidential.
A cili88 account is for personal use only and may not be transferred, sold, or shared with any other party. Use of an account by more than one individual is prohibited and may result in account closure without prior notice.
Cili88 supports the following deposit methods for Malaysian players — all transactions are processed in Malaysian Ringgit (MYR):
The minimum deposit is RM10 for most payment methods. cili88 does not charge any processing fees for deposits; however, your e-wallet provider or bank may impose separate charges in accordance with their own policies. Deposited funds will be credited to your cili88 account within 1 to 5 minutes after the transaction is confirmed by the payment provider.
All deposits must be made using a payment method registered under the same cili88 account. Deposits from third-party accounts (in someone else's name) are strictly prohibited and may result in account suspension pending investigation. cili88 reserves the right to request proof of payment method ownership at any time as part of its verification procedures.
Note: cili88 does not accept any payment methods not listed above. Please contact customer support if you experience any issues during the deposit process.
Withdrawals at cili88 are processed using the same payment method used for the deposit, or another method verified by the cili88 team. Withdrawals to Malaysian e-wallets such as DuitNow and Touch 'n Go eWallet are typically processed within 3 to 10 minutes. Withdrawals to FPX bank accounts may take up to 24 hours subject to the bank's processing time.
Withdrawal conditions that must be met:
Cili88 reserves the right to suspend or decline withdrawals suspected of involving fraudulent activity, money laundering, or violations of these Terms. In such cases, cili88 will notify the user via their registered email and provide an opportunity to submit relevant verification documents.
All bonuses, promotions, and rewards offered by cili88 — including a first deposit bonus of up to RM688, cashback, weekly rebates, free spins, and VIP bonuses — are subject to rollover requirements and specific conditions stated alongside each offer on the Promotions and VIP Rewards.
General terms applicable to all cili88 bonuses:
The rollover requirements, eligible games, and validity period for each bonus are specified on the cili88 Promotions page. Please review the detailed terms before claiming any offer.
All casino games, slots, Live Casino, and fishing games on the cili88 platform use an RNG (Random Number Generator) system that has been independently audited by a recognised certification body. This ensures every game outcome is entirely random and cannot be manipulated by any party — including cili88 itself.
Game-specific rules are displayed in the help or rules section for the relevant game within the platform. As a general guideline:
The cili88 Sports Betting section covers football (Malaysia Super League, EPL, La Liga, Bundesliga, Serie A), badminton (BWF World Tour, Thomas Cup, Malaysia Open), esports (Mobile Legends MPL MY, Dota 2, Valorant), tennis, NBA basketball, and over 30 other sports.
Specific conditions for Sports Betting:
For in-play (live betting) wagers, odds change in real time and cili88 is not responsible for delays in the user's internet connection that may cause a bet to be submitted at odds different from those displayed on the user's device.
The cili88 VIP Rewards Programme with five tiers (Bronze, Silver, Gold, Diamond, and Elite) is subject to the full terms stated on the VIP Rewards. In addition to the conditions stated on that page, the following general terms also apply:
The following activities are strictly prohibited on the cili88 platform and may result in immediate account closure, balance freezing, and legal action where applicable:
cili88 uses advanced detection technology to identify suspicious behaviour. All suspected cases will be investigated and action taken based on the findings.
Cili88 provides this platform on an "as is" basis and makes no warranties regarding continuity of service, absence of errors, or the platform's fitness for any particular purpose. To the extent permitted by applicable law:
The collection, use, storage, and protection of cili88 users' personal information are governed by Privacy Policy which forms part of these Terms. In brief, cili88 is committed to:
By using the cili88 platform, you consent to the collection and processing of your personal data as described in our Privacy Policy. Please read that document carefully to fully understand your rights.
Cili88 takes our social responsibility to players seriously. We believe online entertainment should remain enjoyable and never become a source of financial stress or mental health issues. To that end, cili88 provides the following tools, accessible through the account settings section:
If you or someone you know is showing signs of problem gambling, please contact the relevant helpline in Malaysia or reach out to the cili88 support team, who can direct you to appropriate resources. More information about our commitment is available on the Responsible Gaming.
Cili88 reserves the right to modify, add, or amend these Terms & Conditions at any time. Any material changes will be communicated to active users via:
Changes will take effect after the designated notice period — typically no less than 7 days for changes involving material user rights. Continued use of the platform after the effective date constitutes acceptance of those changes.
The current version of these Terms & Conditions is always accessible on this page. The latest update date is displayed at the top of the page so users can easily identify the version in effect. If you disagree with any changes made, you have the right to close your account and withdraw your balance subject to the withdrawal conditions stated in Section 5.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or the use of the cili88 platform in general, please contact our support team through the following channels:
Language of communication: The cili88 support team can communicate in Bahasa Melayu and other languages. For enquiries specifically relating to the Terms & Conditions, we encourage the use of Bahasa Melayu or the inclusion of a translation to ensure clarity.
Cili88 is committed to handling every complaint seriously and transparently. If you are not satisfied with the resolution provided by our support team, you may request an escalation to a senior manager who will review your case independently. We value all feedback as it helps cili88 continually improve its service for all Malaysian players.
Create a free account today and enjoy a first deposit bonus of up to RM688. Play with confidence knowing your rights and responsibilities as a cili88 member.